Service & warranty
A machine that is down is not a machine.
Twelve months of full warranty, parts held in stock in Israel, and technicians who know the boards because we specified them.
01
Spec & site check
We size the machine to your counter, power and expected volume before anything is ordered.
02
Delivery & install
Machine placed, commissioned and run in, with staff training on site the same day.
03
12-month cover
One phone number for faults. Parts and labour on us for the full warranty period.
04
Life after warranty
Parts stay in stock and service rates stay published, for as long as you run the machine.
1–2 days
Typical response time for a service call anywhere between Haifa and Be'er Sheva.
First visit
Most faults closed on the first visit, because the part is already in the van.
One address
Import, warranty, parts and service all sit with the same company — ours.